How do I choose flavours?
We will text you on Tuesday morning to let you know what flavours are available for that delivery. If we don't get a response with your choices, no worries! We'll carry over your preferences from previous orders, or give you a mix if it's your first time. These are our flagship flavours, available year-round!
- Blackberry Sumac
- Blueberry Mint
- Cranberry Spruce Tip
- Lemon Ginger
- Peach Rosemary
- Raspberry Lavender
- Rhubarb Rose
- Sour Cherry Cedar
Every month or so, we also use seasonal ingredients to make growler-exclusives called seasonals. Past seasonals have included Rosehip Hibiscus, Plum Cardamom, Turmeric Chai, Pear Hops, and Haskap Honey. We'll let you know in the text whenever we make a new seasonal available.
How does the deposit work?
On your first subscription order, you'll be charged a $5 deposit/growler or a $1 deposit/bottle ($6 for the 6 Pack and $12 for the 12 pack). This will show up as an “initiation fee” on your invoice. Every delivery cycle, rinse your old bottles and set them out for pickup! We’ll swap them for your new ones, and take the empties back to the kitchen to be sanitized and reused. If you cancel your subscription, you can simply return your empties to get your deposit back. If you are unable to return your empties, your deposit will not be refunded.
Note: If you are returning empties with your first order, please send us a message!
Which areas do you deliver to?
Our delivery range covers Ancaster, Burlington, Hamilton, Waterdown, and Stoney Creek.
Can you accommodate dietary restrictions or other allergies?
All of our kombucha is made from fair-trade organic black tea, green tea, and cane sugar, as well as our unique SCOBY (symbiotic culture of bacteria and yeast). This means it contains sugar, trace amounts of caffeine (about the same as a decaf cup of coffee), and trace amounts of alcohol (about 0.3% ABV), and that these elements can’t be altered. Other than that, we don’t add any ingredients other than what we name the flavours! For example, Peach Rosemary contains the base kombucha listed above, plus peaches and rosemary: that's it. So it should be simple to avoid any specific allergens by avoiding specific flavours.
Is it possible to temporarily skip my subscription?
Yes, you can skip an upcoming renewal through your
member portal.
What should I do if I need to cancel?
You can cancel at any time by accessing the “My Membership”section of your
member portal.
I have a question that isn't answered here!
Please contact us directly at
hello@escarpmentkombucha.com, or check out our website at
escarpmentkombucha.com for more info!